| POSITION | OB/GYN |
| SALARY | 26 |
| DIVISION | Medical Services / OB/GYN |
| CLOSE DATE | Open Until Filled |
NATURE
OF WORK:
Responsible for providing direct clinical customer care. Works with other clinical staff to establish medical protocols and treatment regimens.
This is a job progression, two job levels, designed to provide progressively more responsible and independent work experiences to participants as part of the overall assessment of their ability and capability. Promotion between job levels is based on performance on prior assignments and the demonstrated ability to successfully handle more progressively responsible assignments. The expectation is that growth and progression will occur within the first 18 months of practice.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer Care & Relationships: Creates, develops, and nurtures culturally appropriate interactions and connections with each other, customer-owners, and the community. Delivery of care that fully supports the optimization of customer ownership of health related issues and therapeutic, enduring relationships between providers and customers: Obtains complete and accurate information in a courteous and respectful manner in order to determine an appropriate treatment plan. Sets the expectation with the customer-owner by listening and addressing those concerns. Identifies appropriate courses of action that reflect the customer-owner’s values, beliefs and health goals. Advises customer-owners and their family members using methods that facilitate a capacity for self-care and lead to the development of effective health partnerships. Applies customer service guidelines appropriate for the situation. Maintains a safe and clean work environment. Responds appropriately to equipment failures and all emergency events to ensure safety of all internal and external customers.
Communications & Teamwork: Shares and receives information, opinions, concerns, and feedback in a supportive manner. Works collaboratively by building bridges, and creating rapport with team members within departments and across the organization. Communicates effectively and in a manner that enhances customer relationships, builds relationships with staff, and contributes to a supportive work environment: Provides clear and concise verbal and written instructions to customer-owners and ensures understanding by listening and asking for feedback. Writes clinical documentation that is complete, concise and legible in order to provide adequate information for other health care providers and staff. Consults and coordinates with other clinical staff working in other departments and in other locations including rural Alaskan locations. Works in coordination with the customer-owner, other clinical staff to develop appropriate treatment plans. Coordinates and works with other team members to ensure the efficient and effective flow of customer –owner through the department. Participates in unit or department-based committees (QI, QA, Customer Service, etc.)
Improvement & Innovation: Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that creates new value for customer-owners and employees. Aligns individual efforts with the goals of the quality project teams and department management to meet improvement, regulatory and accreditation requirements. Monitors quality of care delivered utilizing appropriate review methods (i.e., chart reviews, customer service data, outcome data, etc.) Abides by policies, procedures and bylaws. Builds knowledge of improvement methodologies and tools by attending improvement workshops and classes.
Workforce Development, Skills, and Abilities: Seeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future. Takes responsibility for all work activities and personal actions by following through on commitments. Participates in fulfilling the mission, vision, goals and objectives of the organization. Meets and maintains licensing, credentialing and certification requirements. Provides care that fully meets professional standards of care and all statutory requirements. Utilizes clinical guidelines and other resources appropriately. Performs care and procedures efficiently and effectively minimizing discomfort to the customer-owner. Exercises appropriate clinical judgment in the diagnosis and treatment of health conditions. Actively works in support of all licensing, credentialing, regulatory, federal and state practice requirements, i.e., Alaska State Medical Statutes and Regulations, National Customer-owner Safety Goals, Joint Commission, CLIA, HIPAA, OSHA, DEA, etc. Ability to efficiently and effectively manage multiple clinical tasks. Ability and comfort to educate and coordinate with other health care professionals. Knowledge of 1974 Privacy Act is required as use of clinical record is an integral part of the position and privacy of individuals must be protected to the fullest. Above average communication and interpersonal skills. Proficiency in the use of appropriate computer software and hardware. Ability to perform job with minimum supervision. Ability to work in a multi-disciplinary team, ensuring that other departments are included in the healthcare plan. Ability to maintain quality, safety and infection control standards.
ADDITIONAL RESPONSIBILITIES FOR PHYSICIAN II: Meets all requirements of Physician I in addition to the following: Customer Care & Relationships: Delivery of care that fully integrates SCF’s best practices for furthering relationships with our customers and their families: Increases the opportunity for full ownership of all health issues by the individual and family through effective and respectful communication as a coach, advisor and partner in their healthcare. Applies knowledge of cultural values and beliefs to care. Provides care, input and intervention how, when, where, and how it is optimal for the customer and family using multiple mediums. Describes how the mission, vision and goals of our organization are translated into their clinical practices. Uses the appropriate listening, motivational techniques and change theories to assist customers in defining and accomplishing their health goals. Builds health plans using the strengths and motivators unique to that individual and family to facilitate health goals. Works with others team members in their efforts to develop effective customer relationships when requested by unit or clinic administration. Effectively works with internal and external customers reflected by meeting the unit’s performance expectations surrounding: Empanelment changes that meet the unit’s performance expectations. Provider specific customer satisfaction data reports. Customer service complaints.
Communications & Teamwork: Demonstrates effective communication skills for a full range of both routine and challenging encounters. Demonstrates effective group communication and team building skills. Acquires and applies knowledge of group theories (forming, storming, etc.) to ensure continued maturity and growth of care and project teams. Develops a healthy and growth enhancing work environment that is clearly evidenced in the quality of everyday interactions with staff and customers. Effectively performs as a team to achieve team goals as evidenced by team evaluations, supervisor observations, or improved performance to demonstrate results.
Improvement & Innovation: Applies improvement strategies successfully to daily work, projects and assigned committees including use of: SCF improvement cycle, tools, methods and strategies, Measuring progress and reporting on lessons learned, Defining the problem with baseline data or observation, Aligns individual provider improvement projects with SCF’s vision, mission, and operating principles. Applies the understanding of how individual efforts contribute to the success of customer health outcomes, clinic or unit accomplishments, and the overall effectiveness of the organization. Seeks out additional learning opportunities related to improving clinical practices, team development and/or information technology and applies these innovations to their work. Effectively uses decision making tools to compare the relative worth and achievability of potential projects. Integrates knowledge of effective population-based evaluation and interventions as a strategy to promote health and provide needed care as evidenced by the quality of the goals set and the methods used to appropriately address these health issues at a population (panel) level.
Workforce Development, Skills, and Abilities: Provides timely care that fully meets all professional, community and organizational (SCF) standards of care. Effectively and efficiently utilizes all resources to optimize health and the delivery of quality care. Demonstrates professional behaviors, attitudes and relationships with others. Projects consistently a positive attitude and effective problem-solving skills. Recovers quickly from setbacks and integrates lessons learned into one’s practice. Attends staff meetings and other division or department forums to align personal work practices with those of SCF and other employees. Recognizes own strengths and weaknesses in regards to customer care and relationships; communication & teamwork; improvement & innovation; skills & abilities and develops an appropriate development plan. Familiar with and able to apply SCF Core Concepts in their work. Knowledge and experience in our care delivery setting with skills in serving customers in a relationship-optimizing system. Respected by co-workers in serving our customers with quality care, same-day access and timely care that follows our “do today’s work today” philosophy. Familiar with our Operational Principles and knowledge in how to apply them in designing and operating our system. Demonstrated proficiency in the operational principle and the SCF method of improvement Demonstrated skill in ensuring effective communication. Demonstrated proficiency in ensuring exceptional customer service. Demonstrated ability to maintain quality, safety and infection control standards. Demonstrated proficiency in meeting measurement targets. Demonstrated proficiency and performance within the SCF system.
QUALIFICATIONS:
SCF programs are established for the purpose of serving a primary population comprised of Alaska Natives who are affiliated with the Cook Inlet Region Inc. (CIRI), and Alaska Natives and American Indians within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of the CIRI members, and of the general culture and needs of Alaska Natives and American Indians. Such knowledge is critical in order to ensure the achievement of the mission and vision of SCF: working together with the Native community to provide the best services with Native staff who value the family and family wellness as the heart of the Native community. M.D. or D.O degree required. Current Alaska license. Current American Board Certification specialty appropriate for the service. Meets all requirements in order to obtain medical staff membership and required privileges of service. Basic Life Support (BLS) certification and any certification relating to the scope of practice are required.
INTERESTED APPLICATIONS:
Please complete an online application by clicking the 'Apply' button at the top/bottom of this page. For more information contact Human Resources via the SCF Contact page or (907) 729-4977 or Toll free at 1-800-478-3343
NATIVE PREFERENCE UNDER P.L. 93-638.
Preference will not be given unless certification is submitted to Human Resources (a copy is acceptable).